Strong collaboration with the associations for disabled people is a key condition. TEC is collaborating with AWIPH, Agence Wallonne pour l’Intégration des Personnes Handicapées and the Red Cross.
The preparation phase in Namur was established in the framework of the local mobility plan. Improvements were made on material and bus stops. Two bus lines connecting hospitals are equipped with a bus designed especially for wheelchair users and with access ramps to the bus stop.
TEC spends 1 million euro per year to improve the bus stops in Liège, Namur and Mons. Marketing and dissemination is mainly provided by the TEC Website.
The Association for the better accessibility for people with disabilities (GAMAH) complained on the fact that the passenger has to ask the bus driver to get on the vehicle. They also asked the Wallonia transport authority to accelerate the urban plans concerning the fully accessible bus lines besides of specific accommodation like “Bus 105”.